CHILD POLICY

Customers may choose to allow a minor child, under the age of 18, to travel with Salt Lake Express unsupervised. However, the Salt Lake Express will require the following from the parent/guardian. This information must be included on their reservation before it is processed.

 The names and phone numbers of the person dropping the minor off and also the person picking them up.
 Cell phone number of minor, if applicable. Cell phones are strongly recommended for children traveling alone, specifically if the child changes buses or has a layover in a connecting city.

In addition, children traveling on the shuttle should carry identification showing their name, address, home phone number, name and phone number of the person dropping them off and the name and phone number of the person who will be picking them up.

Parents and guardians should review the details of the trip with their child prior to travel, including the bus route they will be riding and the locations where they will be getting on/off the bus. It is also suggested that this information is given to them in writing as there are a number of routes and connection points which may confuse a small child in the excitement of traveling.

Persons picking up child should coordinate a specific location at the destination point where they will meet the child. Children under 13 years old are never to be left unattended even if the person picking them up is in route.

Our drivers are not responsible for underage children. The minor is responsible for getting on and off the shuttle at the right time and place. Our drivers are happy to guide or assist if asked but cannot supervise minors during the entirety of the trip. We want to be sure customers are aware of this.

The following statement should be read to ALL persons making a reservation for a minor:

“Salt Lake Express is not responsible for minors under any circumstances. We recommend the child having a cell phone if possible, and require them to carry I.D., address, home phone number, and the names and phone numbers of those dropping them off and picking them up. Please go over details of the trip with your child, especially if they will be changing shuttles; and decide upon a specific location at the destination point where the child will be picked up. We will never leave children under 13 years old unattended at the drop-off point. Although our drivers cannot supervise minors, we encourage minors to ask them questions if they need help.”